--- title: Control, Compyle, and Scorecard Release Notes - November 2024 description: "Software Environment Upgrade: Advancing User Authentication" --- [Skip to content](https://support.clearimpact.com/en/control-compyle-and-scorecard-release-notes-november-2024#main-content) English Show submenu for translations [Contact Support](https://support.clearimpact.com/en/kb-tickets/new?hsLang=en) [![Clear-Impact-Logo-Wide-Tagline-RGB.png\]](https://support.clearimpact.com/hs-fs/hubfs/images/Clear-Impact-Logo-Wide-Tagline-RGB.png?height=40&name=Clear-Impact-Logo-Wide-Tagline-RGB.png)](https://support.clearimpact.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.clearimpact.com/en/kb-tickets/new) - [Help Desk](https://support.clearimpact.com/en/kb-tickets/new) [Help Desk](https://support.clearimpact.com/en/kb-tickets/new?hsLang=en) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.clearimpact.com/en?hsLang=en) 2. [Control Documentation](https://support.clearimpact.com/en/control-documentation?hsLang=en) 3. [Suite Release Notes](https://support.clearimpact.com/en/control-documentation?hsLang=en#suite-release-notes) # Control, Compyle, and Scorecard Release Notes - November 2024 ## Software Environment Upgrade: Advancing User Authentication ### A New, Improved Authentication Application Scorecard, Control, and Compyle together are updating our user authentication software to Amazon Cognito. This state-of-the-art platform will give us access to enhanced security tools and provide a framework for developing more user access enhancements in the future. With this proactive transition, we will enhance our already robust security measures and set the stage for future refinements. #### ![Same house – new Lock & Key](https://support.clearimpact.com/hs-fs/hubfs/image-png-Oct-21-2024-10-06-01-5697-PM.png?width=289&height=193&name=image-png-Oct-21-2024-10-06-01-5697-PM.png) #### Same House – New Lock & Key This update is like changing the locks on your front door. When you change the locks, you need a new set of keys. For an online application, your password is your key, and you will need to set a new password the first time you log in. Once you login, you will have access to Scorecard, Control, and Compyle. The login process alone is changing. #### What This Means for Users 1. **Reset Password**: As part of the change, **all user passwords are expired**. The first time a user logs in after **Nov. 13, 2024**, the user will see an invalid user password message and be asked to reset their password. That reset link will go to the email address for their account, but the link will only be valid for one hour after the new password is requested. 2. **Email Verification**: The **link to reset the password** is sent to the email that matches the username in Control, Scorecard, and Compyle. Only users with a valid email address will be able to use the link to set their password and login.  3. **Automatic Timeout:** Users are automatically logged out of Scorecard, Control and Compyle after 120 minutes of inactivity. *Please make sure that your email provider will allow you to receive messages from noreply@clearimpact.com.*   Related resources: - [Updated Password Requirements](https://support.clearimpact.com/en/users-login-and-passwords?hsLang=en) - [Compyle November 2024 Release Notes](https://support.clearimpact.com/en/compyle-1?hsLang=en)   - [Scorecard Documentation](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#main-content) - [Getting Started](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#getting-started) - [Scorecards](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#scorecards) - [Scorecard Objects](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#scorecard-objects) - [Entering Scorecard Data and Notes](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#entering-scorecard-data-and-notes) - 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