--- title: Scorecard Backups and Data Restoration description: Data entered into Clear Impact Scorecard is backed up regularly. --- [Skip to content](https://support.clearimpact.com/en/2023-scorecard-backups-and-data-restoration#main-content) English Show submenu for translations [Contact Support](https://support.clearimpact.com/en/kb-tickets/new?hsLang=en) [![Clear-Impact-Logo-Wide-Tagline-RGB.png\]](https://support.clearimpact.com/hs-fs/hubfs/images/Clear-Impact-Logo-Wide-Tagline-RGB.png?height=40&name=Clear-Impact-Logo-Wide-Tagline-RGB.png)](https://support.clearimpact.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://support.clearimpact.com/en/kb-tickets/new) - [Help Desk](https://support.clearimpact.com/en/kb-tickets/new) [Help Desk](https://support.clearimpact.com/en/kb-tickets/new?hsLang=en) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.clearimpact.com/en?hsLang=en) 2. [Scorecard Documentation](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en) 3. [Getting Started](https://support.clearimpact.com/en/scorecard-documentation?hsLang=en#getting-started) # Scorecard Backups and Data Restoration Data entered into Clear Impact Scorecard is backed up regularly. All backups are encrypted and stored at multiple offsite locations, to ensure that they are available in the unlikely event that a restore is necessary. A rolling live replica of Scorecard's primary database is constantly taken, on a 1-hour delay. Additionally, a full backup snapshot of the database is taken once every 24 hours. These backups are kept for no less than 3 months at a time. In the event of data corruption or loss arising from a system malfunction, data will be restored promptly for all customers under our standard service level agreement. Data lost due to accidental deletion or other user error is not covered under the standard SLA. In the event that lost data needs to be recovered, our professional services team can help. 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